March 27, 2013

How An iOS Upgrade Nearly Destroyed My Life


I wanted to download a ringtone. It wasn’t a big deal. Or at least, it shouldn’t have been a big deal. Other people had personalised ringtones so I thought I could have one too. It’s not like I’m some sort of technology Luddite. I’m a Woman of Social Media! I have a blog and everything! And if I can email and Tweet and Facebook and Instagram, then surely I could download my favourite song to play when my phone rings.

Well, it wasn’t so easy. It never is. I tried to download my ringtone, but my iPhone got stroppy. “You have to upgrade to the latest iOS,” it said. Now, I don’t know what an iOS is. I’ve never given iOS’s a moment’s thought. But apparently, I had to have one, and so I set about finding it.


I realised that I couldn’t upgrade my iOS simply by looking at my phone in confusion (though if I could have made it happen through act of will alone I would have had such a late version of iOS the thing wouldn’t have been invented yet).

By a process of elimination (that looked a lot like throwing things and sweating) I deduced that I could upgrade my iOS by plugging my phone into my computer and pressing a few buttons. Easy! Except that it turned out that the upgrade took OVER TWO HOURS and if my computer lost internet connection for ONE SECOND the whole thing would fail and have to restart.

Which it did. THREE TIMES.

By the time the thing was complete, some six hours later, I was exhausted. I was also disappointed to discover that the upgrade hadn’t actually taken effect (using ‘disappointed’ in the sense of ‘I was disappointed to learn that a meteor was hurtling towards earth and we were all going to die). By a process of elimination (that looked a lot like crying and drinking gin) I deduced that I had to start and restart my computer and phone and then plug them into each other again and wait, without breathing or moving a muscle, until the upgrade began to work. (I don’t know why the breath holding and remaining still was so vital, but it just was.)

Eventually, the upgrade took place and all was well in the world. My phone looked slightly different, which mildly concerned me, but I figured that it was just the new, improved iOS - whatever the hell that was.
I felt proud of myself and in a celebratory mood. I turned on some music and prepared to dance the ‘I’m Queen of Technology’ shuffle. Except that the music didn’t come on, because somehow all my music had been wiped from my phone, and it was clearly never, ever coming back.

By a process of elimination (that looked a lot like rocking in the corner in the foetal position) I deduced that the iTunes music was not syncing to my iPhone no matter what settings I chose or plugs I stuck in. And this made me very, very disappointed indeed.

Happily, though, I managed to get my ringtone. Unhappily, this will be of little use to me as I never plan to use my stupid iPhone again. From now on it’s carrier pigeons for me. And the only ringtone will be their gentle cooing.

This Woman of Social Media hates technology. 

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